1. Online Time Starts from 8:30 a.m to 6:00 p.m Beijing Times 5 days a week
2. We provide 24hours/ 7 days Email Service, if we not online, you can reach us via sales@XhorseShop.de
3. if you need inquire any product in non-working time, you can email to sales@XhorseShop.de, or leave message on Tidio. we will reply you as soon as possible